Privacy Policy

Last Updated: January 17, 2026

1. Introduction

Welcome to Tayeb Power Engineering. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://tayebpower.com/ (the “Site”) and use our services, including generator rentals, sales, maintenance, and overhauling.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to provide better services to our clients. The types of information we collect include:

A. Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form or request a quote.

  • Inquire about generator rentals, spare parts, or maintenance services.

  • Subscribe to a newsletter or updates.

This information may include:

  • Name: To identify you.

  • Email Address: To communicate with you regarding quotes and services.

  • Phone Number: For urgent support (e.g., 24/7 Emergency Support) or service coordination.

  • Company Name: If you are contacting us on behalf of a business.

  • Service Address: Required for delivering generators or performing on-site maintenance.

B. Non-Personal Information & Cookies

When you visit our Site, we may automatically collect certain non-personal information, such as:

  • Your IP address.

  • Browser type and version.

  • Device type (mobile, tablet, desktop).

  • Pages you visit and the time spent on those pages.

We use Cookies to enhance your experience. These are small text files stored on your device that help us remember your preferences and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect some site features.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To process orders for diesel generators (new or reconditioned), arrange rentals, and schedule maintenance (Preventive or Annual Maintenance Agreements).

  • Customer Support: To respond to your inquiries, provide technical support, and handle emergency requests.

  • Improvement: To analyze website usage and improve our content and service offerings.

  • Communication: To send you updates, invoices, or safety information regarding your equipment.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website or conducting our business (e.g., hosting providers), so long as those parties agree to keep this information confidential.

  • Legal Compliance: If required by law (e.g., complying with the BNBC Electricity Act 2018 or other local regulations) or to protect our rights and safety.

5. Data Security

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

6. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media platforms like Facebook, LinkedIn, or partners). We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. Browsing and interaction on any other website are subject to that website’s own terms and policies.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request correction of any incorrect or incomplete data.

  • Request deletion of your personal data, subject to legal or contractual obligations (e.g., keeping records of active maintenance contracts).

To exercise these rights, please contact us using the information below.

8. Changes to This Privacy Policy

Tayeb Power Engineering has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

9. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Tayeb Power Engineering Website: https://tayebpower.com/

Email: info@tayebpower.com

Phone: +880 1763 119 928